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F.A.Q's

FAQs icon
  • How do I change or cancel my order?
    Telepathically..., just kidding we don't have the tech.. YET. Orders ship out anywhere between 1-3 business days. If you have not received a shipping confirmation email, you may request a change or cancellation through our form on our contact us page.
  • Where is my order confirmation e-mail?
    Hopefully in your inbox, maybe your junk folder? If you did not receive a confirmation e-mail with your order number, check your spam/junk folder. If you still need assistance, fill out our form on our contact us page.
  • Where is my tracking tracking number?
    Emails are like regular postage, sometimes they just don't go straight to your inbox, you could check your, dare I say it, spam folder. If you did not receive a shipping confirmation email with your tracking number and would like us to re-send you one, fill out our form on our contact us page.
  • I received a damaged/defected item, what do I do?
    Well nothing is perfect and unfortunately neither are we, but we'd like to be. We go through an extended quality control of our products however some may sneak by. If you received a damaged or defected item, we are as sad as you are and we'd like you to please take a photo and fill out our form on our contact us page. Once we receive your information and photo, we will contact you to send a replacement.
  • Do you refund shipping fees?
    Well, since you didn't pay for shipping fees, you're making this akward. . However, customers who paid for a faster shipping method will not be eligible to have their original shipping fee refunded as those are fees directly paid towards UPS or USPS.
  • What is Last Chance?
    Huh, it's your.. Last... Chance? The Bed Sheet Club constantly improves its products and our products go through many iterations, whenever we release a newer version if there are any unsold items we'll announce Last Chance items which are final sale items, they end in “.50” and cannot be returned for a refund.
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